BMW Of Pleasant Grove: Trusted BMW Dealer in Pleasant Grove

I came to BMW PG to check on their cars because I wanted to replace my older X5. The BMW Associate, Eli Stafford was outstanding during this process. He took the time to show me the existing inventory, answered all my questions, and while I took a 2022 X3 for a drive, he got all the numbers I needed to make a decision. Eli was knowledgeable and his interpersonal skills where on point to give me the confidence to go ahead a purchase the car. Thank you, Eli for your help and professional service. I will highly recommend any of you searching for a car to visit with Eli. He will do a great job helping you fund what you need.

Brendan Geigenmiller was my awesome sales rep! I had never driven a BMW before and Brendan was sure that I'd be hooked if I could just test drive one. He was right! I bought an x3 in the summer of 2022. I love it, it's been my favorite car so far! Brendan's personal and non-pushy salesmanship was excellent. He was always available whenever I had questions. Thank you, Brendan! :)

Ask for Brendan the salesman! My experience was awesome. I was an out of state buyer looking for a bmw x6 m50i. Brendan made sure this process was the smoothest it could be, he answered all my questions, showed me pictures and videos of the car, and even face-timed me, to give me a real time view. In the process I had still had my doubts because anything i buy that i can’t physically see, i feel un-edged, but my car is here, its in perfect condition, and he also helped me with shipping my car, which took only 4 days to get to me!! If you are an out of state buyer I would HIGHLY recommend Brendan. He did everything as promised. Couldn’t ask for a better salesman

With car manufacturing shortages and availability at a low, Bryan helped me get into a sleek, sporty, brand new M340 within 24 hours. He personally delivered it to my residence and picked up my trade. It couldn’t have been an easier transaction. Bryan is detail-oriented. He saw a scratch on the door and a scraped rim upon delivery and had the car in perfect condition within less than 48 hours of receipt. Efficiency, a knack for getting me into a car that was just right for me and excellent customer service is what you can expect from Bryan.

Jordan McAnarney is a true professional and y’all should be lining up at his desk to purchase a car from him. Not even joking! I had the absolute BEST experience with this transaction and 10/10 would recommend Jordan and his team of professionals at BMW. Jordan took the time to actually LISTEN and matched his recommendations to MY requests. Many sales associates fail to capture this crucial element and are forever stuck as simply that, sales associates. Jordan, on the other hand, is a true sales professional and is a cut above the rest. He was attentive, present and engaged every step of the way. From the major milestones to the technical details, he saw the course through from start to finish. He helped me build the vehicle to my exact specs and made the “wait time” feel like a matter of mere days. I’m telling you, if you want to purchase a premium product from an intelligent, competent and capable PROFESSIONAL, look no further than Jordan McAnarney at BMW of Pleasant Grove. You won’t regret it.

Top notch service! I worked with Jordan and he was a total rockstar! Super patient with me as I test drove 3 different vehicles with him. He did a great job explain the differences and helping me find something I loved!!! Thanks for all the help Jordan! Ask for him, you won't be disappointed!

Took my 435 convertible there for a mixture too lean code.. over $2,000 later and it still throws a code sometimes Bought an x5 from this dealership, heads up display didn’t work during test drive, they said they would fix it. Brought the car back FOUR different times .. all they did was check the battery and say everything was fine. Dealership is about an hour away from me so you can imagine how much time was spent driving there and back. Anyway.. I changed the battery myself and it hasn’t happened since. Long story story short, the sales team was great, Brendan was awesome to work with. The service department is literally the worst I have ever dealt with (I’m on my fourth BMW so working with dealerships is nothing new). My service manager Maria(?) was terrible and wouldn’t even answer or return my calls 70% of the time. She would act annoyed whenever I did actually get through to her. If you’re going to buy a car from them you’ll probably have a good experience but I would highly advise against using their service department.

I just traded my 3 series in for a new Audi A4. I would have bought another BMW; however, their service team is awful. They don’t answer the phone. Ever. You can leave a message which they will never return. In five years of taking my car here, the best practice was just showing up at 8:00 and dropping the car off without an appointment. Yes, they will upsell repairs.